SMS Privacy Policy
CityWebCentral — Chickering Associates, Inc.
This SMS Privacy Policy explains how CityWebCentral handles information provided by people who subscribe to text-message notification services operated for participating local government and municipal clients.
Information We Collect
When you subscribe to a text notification service, we may collect information including:
- Your mobile telephone number.
- The participating community or notification list to which you subscribed.
- Information necessary to maintain your subscription or process an unsubscribe request.
How We Use Your Information
Your mobile telephone number and related subscription information are used only to operate the text notification service you requested.
This may include sending informational messages on behalf of a participating municipality concerning community news, meetings, road closures, events, public services, schedule changes, reminders, and similar local information.
Sharing of Information
CityWebCentral does not sell, rent, or share SMS subscriber telephone numbers or other SMS subscriber information with third parties for their own marketing or promotional purposes.
Information may be provided to service providers that assist CityWebCentral in operating the SMS notification service, such as telecommunications and text-message delivery providers, solely as necessary to deliver messages and operate the service.
Information may also be available to the participating municipality for whose notification service you subscribed when necessary to administer that service.
Text-Message Service Providers
CityWebCentral uses third-party communications providers, including SMS delivery providers, to transmit text messages. Subscriber information provided to these companies is used only as necessary to provide the messaging service.
Opting Out
You may unsubscribe from SMS messages at any time by replying STOP to a message received through the service.
You may receive one final message confirming that your subscription has been canceled.
For assistance, reply HELP to a message received through the service.
Data Retention
Subscriber information is retained only as reasonably necessary to operate the notification service, maintain subscription records, comply with applicable requirements, and honor unsubscribe requests.
Security
CityWebCentral takes reasonable administrative and technical measures to protect subscriber information from unauthorized access, use, or disclosure.
Changes to This Policy
This SMS Privacy Policy may be revised from time to time. The current version will remain publicly available on the CityWebCentral website.
For questions regarding this policy or the CityWebCentral SMS notification service, please contact CityWebCentral using the contact information shown below.